FAQs: Orlando Airport Car Rental

We’ve compiled a list of frequently asked questions (FAQs) to help you navigate the process of renting a car at Orlando International Airport. Whether you’re a first-time renter or a seasoned traveler, these answers will provide clarity on all aspects of your car rental experience.

1. Where is the Orlando Airport Rental Car Center located?

The Rental Car Center (RCC) at Orlando International Airport (MCO) is located on the Ground Transportation Level (Level 1) of Terminals A and B. It is easily accessible from both the domestic and international terminals by following the signs to “Rental Cars.”

2. How do I get to the Rental Car Center from the airport terminals?

Once you collect your luggage, follow the overhead signs that guide you to the “Rental Cars” area. You can reach the RCC on Level 1 of both Terminal A and Terminal B. It’s just a short walk from the baggage claim.

3. What car rental companies are available at Orlando International Airport?

Orlando Airport’s Rental Car Center houses all major rental car companies, including:

• Hertz
• Enterprise
• Alamo
• National
• Avis
• Budget
• Dollar
• Thrifty
  You can choose from a wide range of vehicles to suit your travel needs.

4. Do I need to reserve a car rental in advance?

While it’s not necessary, we highly recommend reserving your rental car in advance to guarantee vehicle availability and secure the best rates. This is especially important during peak travel seasons when demand is high.

5. How do I book a rental car at Orlando Airport?

You can book a car rental online through the rental company’s website or by phone. Many companies also offer mobile apps for easy reservations. Once your booking is confirmed, you’ll receive a confirmation email with your booking details.

6. Can I rent a car at the airport without a prior reservation?

Yes, you can rent a car without a reservation at the RCC. However, availability may be limited, especially during busy periods, and prices may be higher than if you had booked in advance.

7. What documents do I need to rent a car?

To rent a car at Orlando Airport, you will need:

• A valid driver’s license
• A credit card in the name of the renter
• Your rental confirmation (if applicable)
  International travelers may also need a passport and an International Driver’s Permit.

8. Are there any age restrictions for renting a car at Orlando Airport?

Most rental companies require drivers to be at least 21 years old. Drivers under 25 may be subject to additional fees, known as a “young driver surcharge.” Some companies may also have higher minimum age requirements for luxury or specialty vehicles.

9. Can I add additional drivers to my rental agreement?

Yes, you can add additional drivers to your rental agreement. Most companies charge an additional fee per driver. However, some companies waive this fee if the additional driver is a spouse or domestic partner. All additional drivers must meet the same rental qualifications.

10. What insurance options are available for rental cars?

Rental companies typically offer several insurance options, including:

• Collision Damage Waiver (CDW): Covers damage to the rental car.
• Liability Insurance: Provides coverage for damage to other vehicles or property.
• Personal Accident Insurance: Covers medical expenses in case of an accident. Check your personal car insurance or credit card benefits, as they may already provide coverage for rental cars, allowing you to decline some of these options.

11. Is there a mileage limit for rental cars?

Most rental companies at Orlando Airport offer unlimited mileage, meaning you can drive as much as you want during your rental period without extra charges. However, confirm this with your rental company, especially if you plan on taking long trips.

12. How do I return my rental car to Orlando Airport?

Returning your car is simple. Follow the signs for “Rental Car Return” as you approach the airport. The return lanes are located on the Ground Transportation Level (Level 1) of Terminals A and B, where you can drop off your car. The rental staff will inspect the vehicle, and you can drop off your keys.

13. What if I need to return my rental car after hours?

Many car rental companies at Orlando Airport offer after-hours return services. You can park the car in the designated return area and leave the keys in a secure drop box. Check with your rental provider for specific instructions on after-hours returns.

14. Is there a fuel policy I need to follow?

Most rental companies operate on a full-to-full fuel policy, meaning you should return the car with a full tank of gas. If the car is returned without a full tank, you may be charged a refueling fee, which is typically higher than local fuel prices. It’s recommended to fill up the tank before returning the car to avoid extra charges.

15. Can I rent a car at Orlando Airport and return it to a different location?

Yes, many rental companies allow you to return your vehicle to a different location, known as a one-way rental. However, this may incur additional fees. Be sure to check with your rental company when booking if you plan to drop off the car at a different location.

16. What happens if my flight is delayed? Will my rental car be held?

If you provided your flight information when booking, rental car companies usually track your flight and hold your reservation for a reasonable amount of time. However, it’s a good idea to contact the rental company directly if you anticipate a significant delay.

17. Can I rent a GPS or child safety seat with my rental car?

Yes, most rental companies offer additional equipment such as GPS navigation systems and child safety seats for an extra fee. You can request these add-ons during the booking process or when picking up your vehicle.

18. What payment methods are accepted?

Most rental companies accept credit cards (Visa, Mastercard, American Express, Discover). Some may also accept debit cards, though restrictions may apply. Cash payments are generally not accepted for vehicle pick-ups.

19. Are there discounts available for car rentals at Orlando Airport?

Yes, many rental companies offer discounts through loyalty programs, online promotions, or partnerships with airlines, hotels, and credit card companies. Be sure to check for discounts when booking your rental car.

20. Can I extend my rental period?

If you need to keep your rental car longer than originally planned, you can usually extend your rental by contacting the rental company directly. Additional charges will apply based on the number of extra days.